FAQ

How long should I stay?

The minimum stay at Immerse and Balgownie Estate is 3 days. We also have  5 day programs available at both Immerse and Balgownie Estate subject to availability. The Program commences each Sunday offering a 3, 5 or weekend option.  Non residential Programs can apply for 3, 5 day and weekend programs.

Will I feel comfortable if I come alone?

Yes, in fact many guests come to Wellness Retreats alone and it's a great opportunity to meet other people with the same interests and needs.  Remember this is an investment in Yourself. You may even make life long friends at the Retreats.

How do I prepare for my stay?

Try to reduce the amount of caffeine, alcohol and nicotine that you consume the week before your arrival. We also recommend that you bring  casual, comfortable clothing with good sports shoes and leave valuables, such as jewellery at home. Once at the retreat, we advise that you do not dine outside in order that you gain maximum benefits from your stay and your package is fully inclusive of all meals, snacks and beverages.

What should I bring?

Whether during the day or at night you will always feel comfortable in casual wear. We recommend that you bring 2 pairs of runners/walking shoes (good tread) and appropriate attire for the activities you wish to participate in e.g. fitness classes, swimming etc. Clothing should be practical, functional and comfortable. It is recommended to "layer dress" in the cooler months so you can discard clothing layers as the activity changes.  A rain jacket is also advisable in the event of inclement  weather.

How do I book spa treatments, wellness consultations or private activity sessions?

Our guests are able to enjoy an extensive range of healing and spa services. Should you have any specific spa treatment requests, you are welcome to contact us directly by phoning (03) 5965 2500 or email info@indulgesparetreat.com.au. All treatments and booking times are confirmed once you arrive at the Retreat and have met with our coordinators and staff to discuss your personal preferences and availability. Please let us know in advance if you have any special health or physical considerations that may affect your treatments or activities at the spa.

What if I have specific dietary needs?

We can cater for a wide range of medical conditions on an individual basis to ensure that you will receive exactly what you need to maximize the benefits of your stay. We offer a variety of gourmet, healthy spa cuisine.  Specific dietary needs should be advised at the time of booking.

Will I be able to keep up with the fitness activities?

Our highly trained fitness instructor will be with you all the way.  All activities are tailored specifically to individual fitness levels and there is no pressure or judgment on whether you participate or not.  A signed form from your doctor will be required if you suffer from certain illnesses or conditions that prevent you from doing any form of exercise.

Can I have a glass of wine with dinner?

During your stay our guests will be offered one glass of wine with dinner ONLY.  We ask that you do not bring your own Alcohol  or order extra alcohol from the bar.  We reserve the right to remove alcohol until your stay is over.

Can children visit the Retreat?

The minimum age for guests at Indulge is 17 years . We recommend mother/daughter or father/son groups.  Retreats make a great and worthwhile gift for parents to bond with their children and to reward them after exams, for special events etc.

Are pets allowed at the retreat?

Unfortunately the retreat does not allow pets.

Can I leave the retreat during my stay?

To ensure the full benefits and results from our Program, we request that participants do not leave the retreat during their stay.

If you have any further queries, please email us info@indulgesparetreat.com.au